Helix Sleep offers hybrid mattresses manufactured using dual-layer covers, polyfoam comfort systems, and pocketed coil support cores fortified using polyfoam base layers. Helix Mattress Customer Service Number
Helix Sleep gives you full mattress customization. Buyers are asked to complete a questionnaire that asks for their height, weight, firmness preferences, sleep position, and other options. Based on these results, Helix Sleep will suggest one of the following 6 mattress variants; each individual variant provides a unique combination of support and firmness:
- Helix Sunset: ‘Soft’ firmness, targeted cushioning, and balanced support
- Helix Moonlight: ‘Soft’ firmness, moderate cushioning, and additional support
- Helix Midnight: ‘Medium’ firmness, targeted cushioning, and balanced support
- Helix Dusk: ‘Medium’ firmness, moderate cushioning, and additional support
- Helix Twilight: ‘Firm’ firmness, targeted cushioning, and balanced support
- Helix Dawn: ‘Firm’ firmness, moderate cushioning, and additional support
Helix Sleep hybrids with targeted cushioning conform closely, making them perfect for those who sleep on their side. While hybrids that have moderate cushioning do not conform as much and are suitable for all sleep positions. Lighter people may feel most comfy on models with balanced support, while individuals that weigh 130 pounds or more often favor the variants with extra support.
Helix Sleep also markets 2 variants with dual-firmness, the Helix Dual Balanced (with targeted cushioning and balanced support) and the Helix Dual Extra (with extra support and moderate cushioning). Both of these models have one ‘Firm’ side and one ‘Soft’ side, making them ideal for couples with differing tastes. Last, the Helix Nightfall is a hybrid developed for bigger, heavier people. This mattress has an extra layer of memory foam for optimum support.
My review of Helix Sleep mattresses found that the customizable selection conforms to sleepers with a wide assortment of body types and firmness preferences. The mattresses also provide strong edge support, isolate motion transfer nicely, and create less noise than the normal hybrid. Helix Mattress Customer Service Number
Keep reading for my full review of Helix mattresses, including sleeper and performance ratings, their delivery and return policies and pretty much everything else you have to know about these mattresses.
Construction Helix Mattress Customer Service Number
All nine of the different iterations of the mattress will differ slightly in construction, but for 6 of the 9 models, the construction should be rather similar. The 6 core models (listed above) are 10 inches tall, composed of 6 inches of individually wrapped coils and 4 inches of foam.
Helix mattresses vary in firmness and density depending on the foams utilized in order to get more/less firmness and more/less support. The four unique foams utilized within Helix mattresses are memory foam, high-grade polyurethane foam, Helix Dynamic Foam, and a DuraDense Foam (aka support foam). Not all the variants have all the foams – some only have three of the four – but it really shouldn’t matter much for the purchaser. The foams are merely levers that Helix Sleep can pull in order to offer 9 unique variants (and hopefully have a model for everyone). Helix Mattress Customer Service Number
Below, I briefly discuss the construction (materials and quality) of the average Helix mattress, the Helix Midnight.
Cover – Initially, all Helix mattresses come with the same cover, made of 100% polyester. I thought it to be stretchy and thin, allowing for some wonderful breathability. But, if you would like something more amped up, you can choose to swap out the standard cover for the brand’s UltraCool one, which is composed of a phase change material to regulate heat.
Comfort Layer – On top, you will find a heavy layer of memory foam. This material has a slow response to pressure, meaning you are probably going to experience some great body contouring. Even though it may seem odd for a supposedly medium firmness mattress to make use of a memory foam comfort layer, it’s important to remember that the presence of deep sinkage doesn’t necessarily translate to softness; in actuality, oftentimes it produces quite a firm feeling.
Transition Layer – After sinking through the comfort layer, you will find a transition layer of poly foam. This layer of foam works to suppress the sinkage of the memory foam and set a supportive, medium firm feeling as you reach the pocketed coils below.
Support Layer – Most of the mattress is made up of this segment of pocketed coils. This system gives a supportive lift to the construction, working to put the sleeper “on top” of the mattress, instead of “in it”. Since the coils are wrapped individually, they’re also going to give extra breathability as air flows through the spaces in the coils.
Base Layer – Lastly, you will uncover a thin section of high-density poly foam. This segment does not really affect the feel of the bed too much, functioning mostly to give the pocketed coils something off of which to react.
Firmness and Support
After having a peek at the construction of the Helix mattresses, let us chat about their varying firmness levels and feels.
The firmness of the Helix will differ widely depending on the model you pick out. The Helix Midnight and Dusk, have moderate firmness levels, which tends to be very versatile and therefore best-selling. If you have more specific preferences, however, Helix Sleep will be happy to provide you with additional choices.
Lying down on the Midnight, the memory foam comfort layer feels soft and generates some high quality body contouring, while the rest of the materials in the mattress work to counteract this and make an overall firmer composition. The individually-wrapped coils and the firmer support foams also help with re-positioning.
For back sleepers, there’s enough good comfort material in the mattress to conform to your lower spine while supporting your whole upper spine in a neutral position. For larger buyers or those who prefer a firmer mattress, there are two more options for you in the Helix Twilight and Helix Dawn models.
Most side sleepers should feel totally comfortable on the Midnight, but, if you are needing less pressure while still sticking with a flexible medium firmness, you might want to check out the Helix Dusk, which utilizes a body-conforming latex-alternative foam that is breathable and provides the surface a little bit of bounce.
Side sleepers typically need to be more mindful of pressure because they sleep with all of their weight on a tinier area. People who are smaller than average or those in the market for lots of pressure relief might want to stay with the plusher variants.
Those who sleep on their stomach should feel comfortable in the Midnight, especially if this is not their primary position or they have a tendency to change things up a lot. Firmer choices might be preferable for exclusive stomach sleepers so they can make sure their hips do not dip and over-arch their back.
Finally, the manufacturer suggests Helix for sleepers up to 350 lbs or partners who weigh up to 250 lbs each. In the event you or your partner are substantially bigger than average, the company has also produced a bed called the Nightfall that is constructed to accommodate a total weight of 1000 pounds.
Partners with differing body types or tastes can also pick a dual comfort model that pairs Firm with Plush.
Keep in mind that if none of those models seem right, you could always check out the four other beds in the newest collection: the Sunset (plush, softer than the Moonlight), Dusk (medium feel, a little firmer than the Midnight), Twilight (firm, designed for side sleepers), or Dawn (the firmest variant in the collection).
Now, let’s talk about motion transfer, or the amount of disturbance that is detectable from 1 side of the bed to the other. While this is going to be significant for all people, those who sleep with a spouse may find it especially interesting as it will show just how bothered you’ll be by your bed mate’s nighttime movements. Helix Mattress Customer Service Number
According to my research, Helix surpasses expectations for hybrids in this space because of the quantity and quality of foam it contains, in addition to the pocketed coils that help trap motion at its source. If you’re a light sleeper concerned that movement from the opposite side of the bed will wake you, then you shouldn’t have much concern with this mattress. I’d say that all of the Helix mattresses are a good option for couples.
When purchasing a brand-new mattress, the majority of individuals want to know whether they will feel like they are sinking “into” the mattress or lying “on top” of it.
While you are likely to experience some immediate sinkage in the uppermost foam layers, when you sink through these layers, you are going to find the individually-wrapped coils and experience fantastic support. This combination will appeal to a vast assortment of sleepers, but will satisfy stomach and back sleepers in particular.
Though I do feel the memory foam collapse as I sit near the edge of the bed, the pocketed coils stop the mattress from collapsing a lot beyond that. I feel very secured seated on the bed.
In my view, Helix mattresses are well above average for edge support compared to other bed-in-a-box brands, and this is due to their freshly updated edges containing reinforcement in the coil system. There may be some compression in the comfort foams when you sit with your entire weight on the side, but laying on the side should feel comfy and safe. Couples who need more space to stretch out typically appreciate strong edges.
Laying down, I also feel like I could get near the edge of the mattress without feeling like I will roll off or be pushed off the bed. Overall, I think the Helix has great edge support.
100 Night Sleep Trial
One of the best features of buying a bed-in-a-box online is the sleep trials they typically include. Helix is no different. You customize the mattress that is meant for you, place your order, and in a couple of weeks, it’s sent to your door. From the moment you click to purchase the mattress, you’ve got 100 nights to test it out (minus the time for delivery, so it’s more like 90 nights). If it isn’t ideal, you can return it free of charge, and get a full refund.
Should you return the mattress, it isn’t resold or restocked. In fact, Helix does its best to find a local place to donate it. When there’s no way Helix can find a way to donate your returned mattress, it is recycled instead. Helix Mattress Customer Service Number
The Helix Mattress includes an amazing 10-year guarantee that covers flaws, but it has some limitations, exceptions, and the burden of proof is on the purchaser (like most warranties). Of course, you must be the original owner of the mattress to make use of the warranty, and you need to be sure that you keep your receipt as proof of purchase.
As long as you follow all the manufacturer’s expectations for use, your warranty will be valid. That means you need to have a proper base (no adjustable bed frames or slats more than 4 inches apart) and that you don’t use the mattress improperly – no jumping on it!
If your Helix begins to show an indentation of 1″ or longer, something that generally happens when low-density foams break down, you could be eligible for a replacement or repair of your Helix.
Helix Mattress: Pricing
If you are sure that a Helix mattress is excellent for you, you can find the pricing and size information below. However, please bear in mind that these prices reflect standard pricing, and does not consider my special promo. Click here to receive my special discount and receive up to $125 off your Helix today.
Helix mattresses vary from $600 to $1,440.
What’s The Best Way To Care For Your Helix?
Helix mattresses require no flipping, but it is suggested that you rotate the mattress possibly once or twice a year to keep it from wearing down from excessive sagging.
For regular cleanup, it’s advised to use cool water along gentle dish detergent to clean any stains or dirt. Be certain that you wash using soft circular movements, instead of rubbing.
Final Thoughts Helix Mattress Customer Service Number
If you are shopping for a mattress and are not quite sure what feel that you require, Helix’s Color Match system and quiz might be the key to unlocking your best sleep with no hassle. Their state-of-the-art system, which is based on expert sentiment and artificial intelligence, was designed to better their customer’s sleep by giving a better match. Helix Mattress Customer Service Number
The features of the Helix were thoughtfully manufactured to provide choices whether you were looking for a mattress that stays cool all night, if you wanted one to cradle your shape with a thick comfort system, or both! The pocketed coil unit should offer great edge support and movement transfer is minimal with their individually-wrapped build.
Hopefully, I’ve provided you some notion of what the average customer can expect from this mattress, but it truly does provide a sensational assortment of customization with a choice for literally every particular need or desire. Your next best sleep might just be a brief online quiz away.
Helix Mattress Customer Service Number